Shipping Policy

Shipping Policy – Neatropolis

At Neatropolis, we aim to provide fast and reliable shipping to all our customers. Please review our shipping policies before placing an order.

Orders are processed within 1-3 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking details once your order has shipped.
If there are any delays due to high demand or unforeseen circumstances, we will notify you.

We offer the following shipping methods:

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	7-14 business days	$2.50
Express Shipping (If Available)	3-7 business days	$4.00
Free Shipping (Orders Over $50)	7-14 business days	FREE

Shipping costs are calculated at checkout based on your location and order size.
Free shipping is available for orders over $50.
Customs duties, taxes, or import fees (if applicable) are the customer’s responsibility.

Once your order is shipped, you will receive a tracking number via email.
Please allow 24-48 hours for tracking information to be updated by the carrier.

Neatropolis is not responsible for lost, stolen, or delayed packages once they have been shipped.
If your package is lost or significantly delayed, please contact the shipping carrier first.
If you need further assistance, contact our support team at abbasfakriformv@gmail.com.

We accept returns within 7 days of delivery. Please review our return policy:

Items must be unused, in original packaging, and in resellable condition.
Customers are responsible for return shipping costs, unless the item is defective or incorrect.
To initiate a return, contact us at abbasfakriformv@gmail.com with your order number.
Refunds will be issued once the returned item is inspected.

For full details, please see our [Return Policy].

We reserve the right to modify this shipping policy at any time. Changes will be posted on this page.

For questions, contact us at abbasfakriformv@gmail.com.