Terms and Conditions

Terms and Conditions

Welcome to Neatropolis! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Information

• These terms govern the use of our website and the purchase of products from our store.
• By using our site or making a purchase, you agree to these terms.

2. Ordering & Payment

• All prices listed are in [currency].
• Payments are securely processed through our trusted payment gateways.
• Orders are subject to availability. We reserve the right to cancel any order for reasons including product availability or payment issues.

3. Shipping & Delivery

• We offer standard and express shipping options.
• Estimated delivery times will be provided at checkout and may vary depending on location.
• Once an order has been shipped, tracking information will be sent to your email.

4. Returns & Refunds

We want you to be satisfied with your purchase. If you’re not, we offer the following policy:

• Return Period: You may return eligible items within 7 days of receiving your order.
• Conditions:
  • Items must be unused, in their original packaging, and in the same condition as received.
  • Certain items, such as perishable goods or custom orders, are not eligible for return.
• Process:
  • Contact our support team at [email address] to initiate a return.
  • Provide your order number and reason for the return.
  • Once your return is approved, you will receive instructions for shipping the item back.
• Refunds:
  • Refunds will be issued to your original payment method after the returned item is inspected.
  • Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

5. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please review our [Privacy Policy] for details on how your data is collected, used, and stored.

6. Intellectual Property

All content on our site, including images, text, and designs, is the property of Neatropolis. Unauthorized use is prohibited.

7. Limitation of Liability

We are not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.

8. Changes to Terms

We reserve the right to modify these terms at any time. Any changes will be updated on this page, and continued use of our site constitutes acceptance of these changes.

If you have any questions, please contact us at abbasfakriformv@gmail.com.